Shipping policy

Shipping Policy for Tamra.Shop.Social

1. Order Processing Times:

• Orders are typically processed within 1 to 5 business days after your payment is received.
• During peak seasons (such as holidays, sales events, or promotional periods) or for large orders, processing times may be extended due to increased order volumes.
• If your order experiences a delay, you will be notified via email.

2. Shipping Methods and Times:

• We offer Standard International Shipping via USPS, with estimated delivery times of 5 to 11 business days.
• Please note that these are estimated delivery times and may vary based on your location and other factors.

3. Shipping Costs:

• Enjoy free standard international shipping on all orders

4. How to Track Your Shipment:

• Once your order has shipped, you will receive a confirmation email containing your tracking number.
• You can track your shipment by entering the tracking number on the USPS website or using their tracking tool.
• If you have any questions about your tracking status, feel free to contact our customer service team for assistance.

5. Lost or Stolen Packages:

• Tamra.Shop.Social is not responsible for lost or stolen packages. If your package does not arrive:
  • First, check your tracking information for the latest updates on your shipment.
  • If your package is marked as delivered but you haven’t received it, please check with neighbors or other household members to see if they may have received it on your behalf.
  • If you cannot locate your package, please contact the shipping carrier directly for further instructions using your tracking number.
  • Additionally, reach out to our customer service team so we can assist with any potential claims or resolutions.

6. Additional Information:

• We do not ship to:
  • We do not Ship to Alaska, Hawaii, and Puerto Rice and Minor Outlying Islands.
    
  • P.O. Boxes
  • APO/FPO/DPO addresses
  • At this time, we do not offer overnight or express shipping options.
    

7. Shipping Guarantee:

• If your package has not been successfully delivered 45 days or more after the shipping date (as indicated by tracking information), we will offer a full refund or resend your order.

Should you have any inquiries regarding this shipping policy or require further assistance, please contact our customer service team.

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This comprehensive shipping policy ensures that customers have all the necessary information to understand the shipping process, track their orders, and know what to do in the event of any issues with their package.